Tony Thompson has worked across all aspects of service delivery for more than 25 years, starting in frontline service and sales management before progressing into governance and compliance. This breadth of experience gave Tony a deep understanding of how organizations should operate and function efficiently. Leveraging these skills, he advanced through a global IT systems integrator, where he led business operations for the UK Infrastructure division, managing over 10,000 resources, and later headed the EMEA Business Applications business. Tony ultimately held several global roles, including business development and global operations leadership.

His vast experience spans public sector operations and large-scale corporate reorganizations, making him a trusted advisor for businesses seeking operational excellence and strategic transformation. Today, Tony applies this expertise through consultancy, helping organizations streamline processes, improve performance, and deliver sustainable growth.